Locations

Office Hours
Sunday Closed
Monday 8 a.m. to 5 p.m.
Tuesday 8 a.m. to 5 p.m.
Wednesday 8 a.m. to 5 p.m.
Thursday 8 a.m. to 5 p.m.
Friday 8 a.m. to 5 p.m.
Saturday Closed

Education and credentials

Medical school
Instituto Superior De Ciencias Medicas De La Habana
Intern/residency
University of Puerto Rico School of Medicine

Accepted insurances

We accept many major health insurance plans. Insurance plans accepted vary by doctor and can change. Please call your clinic directly to confirm what insurances are accepted.
Clinician numbers for agent use only.
Freedom Health (P00079084)
Humana (125667)
Optimum (P00060955)
UnitedHealthcare (See payor website)
Wellcare (1578138871)

Patient Reviews

Learn about our survey
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85 Results

  • March 24, 2026

    Verfied Review

    5 out of 5 patient rating

    Very caring and thorough

  • March 11, 2026

    Verfied Review

    5 out of 5 patient rating

    He is the most caring, knowledgeable, and kindest Primary Care Physician I have ever had! He has always come into the exam room knowing my health records ahead of our visit. I have never experienced that type of service with a doctor before! He prepares for the visit and I appreciate his advice, encouraging word, and I've learned things from him as well.

  • March 06, 2026

    Verfied Review

    5 out of 5 patient rating

    He very knowledgeable, professional, friendly and explain the results of the lab, will ask you about any question or concerns in order to help. It shows that he cares Excellent doctor

  • March 10, 2026

    Verfied Review

    1 out of 5 patient rating

    Dr. Ortega does not treat the whole person by taking into account my history, lifestyle (including diet & exercise), & repeated requests for more accurate tests before prescribing a serious, harmful medication. When telling me to take 1200 mg of calcium, he failed to advise also taking vitamins D3 & K2(MK-7) & as a consequence, I developed all the symptoms of hypercalcemia (as I informed him, but he ignored), which likely skewed my test results.

  • March 09, 2026

    Verfied Review

    5 out of 5 patient rating

    Very caring and thorough

  • March 15, 2026

    Verfied Review

    5 out of 5 patient rating

    He's a super nice Dr and is genuinely interested in his patients. He is so easy to talk to and listens to what I have to say. He is very professional but yet a down to earth person It makes me feel very comfortable.

  • January 30, 2026

    Verfied Review

    5 out of 5 patient rating

    compssionate anjd knowledgeable

  • February 14, 2026

    Verfied Review

    5 out of 5 patient rating

    Very professional

  • January 23, 2026

    Verfied Review

    5 out of 5 patient rating

    He is extremely caring - not just as a patient!

  • February 15, 2026

    Verfied Review

    5 out of 5 patient rating

    He is good at listening and also help you with any questions you have about your blood test and your physical health so far he has been the best physician in Optum that I have met in past three years I hope he stays for a good while

  • February 18, 2026

    Verfied Review

    5 out of 5 patient rating

    Thorough in information on answering questions. Compassionate. He enjoys the health care education of his patients. Willing to spend adequate time with his patients.

  • January 31, 2026

    Verfied Review

    5 out of 5 patient rating

    He is the most caring, compassionate inconsistent we have ever had my husband and I cannot say enough about it. He’s very smart feeling doctor.

  • February 07, 2026

    Verfied Review

    5 out of 5 patient rating

    Top

  • February 19, 2026

    Verfied Review

    5 out of 5 patient rating

    Extremely good communicator. Comprehensive attention to detail.

  • January 26, 2026

    Verfied Review

    5 out of 5 patient rating

    He is the most caring doctor we have had in a long time. He explains any issues with my medical care so I understand everything. He is very compassionate and I believe and trust him as my physician

  • January 24, 2026

    Verfied Review

    5 out of 5 patient rating

    He explain everything tome.

  • January 13, 2026

    Verfied Review

    4.5 out of 5 patient rating

    A caring Dr.

  • January 22, 2026

    Verfied Review

    5 out of 5 patient rating

    He is the most caring and informative doctor I have ever had

  • February 06, 2026

    Verfied Review

    4.5 out of 5 patient rating

    He is just that good with his approach to the patient and the patient's concerns.

  • February 01, 2026

    Verfied Review

    5 out of 5 patient rating

    I believe he's an outstanding doctor and as a senior citizen I find that he's patient, compassionate and shows interest in every area of my health care

  • February 14, 2026

    Verfied Review

    5 out of 5 patient rating

    he goes overever thing in detail

  • February 22, 2026

    Verfied Review

    5 out of 5 patient rating

    Very throught

  • December 09, 2025

    Verfied Review

    5 out of 5 patient rating

    Very professional. Explains my medications. Listens to my concerns. I believe he has my best interest in mind.

  • December 04, 2025

    Verfied Review

    5 out of 5 patient rating

    He is very professional, friendly, knowledgeable, explain very clearly the results of the test or any question that I have I think he is a excellent doctor

  • December 09, 2025

    Verfied Review

    5 out of 5 patient rating

    He is extremely prepared and knowledgeable, but more than that he listens to me regarding my concerns. He motivates me to eat better and offers ways to improve my overall health without judgement. I trust him.

  • December 14, 2025

    Verfied Review

    5 out of 5 patient rating

    He is a good listener & seems to care about my situation.

  • December 03, 2025

    Verfied Review

    5 out of 5 patient rating

    Because he listens and explains everything and is kind and caring.

  • November 26, 2025

    Verfied Review

    5 out of 5 patient rating

    Very thorough in reviewing test results, answering questions, advising on general good health practices.

  • November 16, 2025

    Verfied Review

    5 out of 5 patient rating

    Very thorough and gives a good explanation and recommendations

  • November 09, 2025

    Verfied Review

    4.5 out of 5 patient rating

    He is so professional.

  • November 21, 2025

    Verfied Review

    5 out of 5 patient rating

    But my doctor, I think he’s wonderful and very caring

  • November 27, 2025

    Verfied Review

    5 out of 5 patient rating

    Dr Ortega is a super nice guy! Always makes me feel comfortable and so easy to talk too. He listens and answers my questions and shows he really cares!

  • November 19, 2025

    Verfied Review

    5 out of 5 patient rating

    He pays attention to what you are telling him he listens and offers suggestions that are very good. He covers everything completely and you know exactly what he wants and what he’s gonna do for you. I like him a lot. He’s very kind and courteous and he knows my situation.

  • November 12, 2025

    Verfied Review

    5 out of 5 patient rating

    He explains everything so I could understand what to do.

  • October 14, 2025

    Verfied Review

    5 out of 5 patient rating

    Very thorough. Anxious to make sure I understand labs, meds, procedures. Good communicator.

  • October 31, 2025

    Verfied Review

    5 out of 5 patient rating

    exceptional. very knowledgeable and explain things in a clear and concise mammer, Glad we found him

  • October 09, 2025

    Verfied Review

    5 out of 5 patient rating

    spends time with you to explain your treatment plan and oversees my results with other doctors.

  • October 17, 2025

    Verfied Review

    5 out of 5 patient rating

    I have been to mimm.Dr...i look

  • October 25, 2025

    Verfied Review

    5 out of 5 patient rating

    He is very knowledgeable and very concern about your situation and explains everything very clearly I really enjoyed having him as my doctor

  • October 16, 2025

    Verfied Review

    5 out of 5 patient rating

    Interested in me not just as a patient!

  • October 31, 2025

    Verfied Review

    5 out of 5 patient rating

    He takes the time to listen to what I have to say. Never rushes through the consultation. Very informative with information, medicines and treatments.

  • October 27, 2025

    Verfied Review

    5 out of 5 patient rating

    He displays a high degree of concern for the well being of his patients.

  • October 04, 2025

    Verfied Review

    5 out of 5 patient rating

    Very professional and respectful of patient care and questions. Listens to patient concerns.

  • October 25, 2025

    Verfied Review

    5 out of 5 patient rating

    He is a amazing Dr, listen, care about the patient need.

  • October 01, 2025

    Verfied Review

    5 out of 5 patient rating

    I was treated immediately for a wound and reassured the outcome would be ok. It was and I was very happy with the Dr

  • October 30, 2025

    Verfied Review

    5 out of 5 patient rating

    He's a very good doctor

  • October 18, 2025

    Verfied Review

    5 out of 5 patient rating

    I like his attitude the time he spends with me and understanding my personal needs, has a great personality.

  • September 25, 2025

    Verfied Review

    5 out of 5 patient rating

    I have been with Optum for years now. Dr. Ortega is by far the best provider I have seen. He is so kind. He sits with me and goes over everything with me. His explanations are easy to understand. He’s the best!

  • September 04, 2025

    Verfied Review

    5 out of 5 patient rating

    Dr Ray "LISTENS", offers his thoughts, regarding the problem, treatment plan and future visits. Great Doctor!

  • September 05, 2025

    Verfied Review

    5 out of 5 patient rating

    Listens to concerns, provides options. I never feel rushed. Most importantly I feel heard.

  • September 20, 2025

    Verfied Review

    5 out of 5 patient rating

    Knowledgeable, listens, friendly.

  • August 02, 2025

    Verfied Review

    5 out of 5 patient rating

    very knowledgeable and up to date on information. Best doctor I've had in 15 years

  • August 13, 2025

    Verfied Review

    5 out of 5 patient rating

    Excellent listener & communicator.

  • August 12, 2025

    Verfied Review

    4.5 out of 5 patient rating

    I've only seen Dr Ortega twice, as my previous provider left Optum. No labs were scheduled before this visit, so there wasn't anything to review. Overall, he seems to truly care about his patients and spends whatever time is necessary to discuss any issues or plans.

  • August 08, 2025

    Verfied Review

    5 out of 5 patient rating

    Very likeable. listens and checks to follow up on issues. I am pleased with his recommendations. He understands the needs of the patient and will explain as to why if things need to be changed.

  • August 19, 2025

    Verfied Review

    5 out of 5 patient rating

    He is very knowledgeable about my problem, He is very caring and very thorough. He goes over everything to make sure i understand . He is wonderful im very thsnkful to have him as my doctor,

  • August 01, 2025

    Verfied Review

    5 out of 5 patient rating

    He is the first doctor that I've met at Optum that seems to be taking my medical treatment seriously. He came into the exam room prepared with knowledge of my medical history which told me he spent some time prior to my session to understand my health issues. I appreciated his thoroughness in reviewing, explaining, and his knowledge of my health care. He feels like an "old friend" who I believe I can trust.

  • August 10, 2025

    Verfied Review

    5 out of 5 patient rating

    Dr Rey is a super nice and caring person. He makes me feel very comfortable and listens to me and shows concern in what ever my problem is. I am very pleased with him as my care giver.

  • August 22, 2025

    Verfied Review

    5 out of 5 patient rating

    He shows knowledge, concerns for my well-being, explain the results of the test, why if any change in medication, respectful, friendly

  • August 15, 2025

    Verfied Review

    5 out of 5 patient rating

    He has close listening skills and addressed the questions and issues I raised, and not those I did not raise. He spent time with me and I did not feel rushed. He was attentive, reassuring, and thoughtful. Keep him.

  • August 31, 2025

    Verfied Review

    5 out of 5 patient rating

    He listens to me Hw looks me in the eye He takes time with me

  • July 29, 2025

    Verfied Review

    5 out of 5 patient rating

    Muy profesional es muy atento escucha todo lo relacionado con la salud y ayudar con nuestra inquietud a base de los sintoma del paciente

  • July 02, 2025

    Verfied Review

    5 out of 5 patient rating

    I love this Dr. It makes you feel like family and spend time with you. It doesn’t just treat you like another patient.

  • July 19, 2025

    Verfied Review

    5 out of 5 patient rating

    Doctor was great. TOO MANY QUESTIONS ON THIS SURVEY. WHEN WILL IT END?

  • July 15, 2025

    Verfied Review

    5 out of 5 patient rating

    Very knowledgeable, polite,explained and answered all questions in a way that we could understand

  • July 30, 2025

    Verfied Review

    5 out of 5 patient rating

    He really cares and makes sure he listens to you and fulfills your needs and explains your health needs and give you the right medication needed. Best doctor I ever had indeed 👍🤗

  • July 08, 2025

    Verfied Review

    5 out of 5 patient rating

    He displays a genuine care and concern for the well-being of his patients.

  • June 20, 2025

    Verfied Review

    5 out of 5 patient rating

    I like him

  • June 26, 2025

    Verfied Review

    5 out of 5 patient rating

    Very caring doctor that is very thorough and takes care of my health concerns

  • May 09, 2025

    Verfied Review

    5 out of 5 patient rating

    Very friendly and professional

  • May 29, 2025

    Verfied Review

    5 out of 5 patient rating

    He listened to me and answered my questions so I could understand what he was talking about.

  • May 01, 2025

    Verfied Review

    5 out of 5 patient rating

    He is one of the most concerned and caring doctors I have ever seen. I have a lot of medical issues and I've seen many doctors. He is the best!

  • May 09, 2025

    Verfied Review

    5 out of 5 patient rating

    Dr. Ortega was very professional. I appreciate him taking time to listen, review labs and make changes as required. I appreciate his kindness and mapping out a treatment plan. It makes a difference when a person feels heard. Thank you!

  • May 07, 2025

    Verfied Review

    5 out of 5 patient rating

    He love and care the patient..

  • April 06, 2025

    Verfied Review

    5 out of 5 patient rating

    Muy profesionales y preocupación por sus pacientes

  • April 06, 2025

    Verfied Review

    5 out of 5 patient rating

    He listen to me, is very patient, and friendly feel like we know long time ago.

  • April 03, 2025

    Verfied Review

    5 out of 5 patient rating

    Very thorough.

  • April 12, 2025

    Verfied Review

    4.5 out of 5 patient rating

    He was new to this practice when I had my appointment. He seemed to have a very caring manner, and took the time to listen to my concerns, which was appreciated. He wasn't completely up to speed with the administrative procedures at this practice, which is understandable given that he was new there. I was a little surprised that he did not order any routine lab tests for my next check-up, which had always been done by my previous provider at this practice.

  • April 02, 2025

    Verfied Review

    5 out of 5 patient rating

    It's the Truth

  • April 04, 2025

    Verfied Review

    5 out of 5 patient rating

    He is a good Doctor and deserves that rating.

  • March 30, 2025

    Verfied Review

    5 out of 5 patient rating

    I’ve only seen him once but he explained my blood work what it all means and I appreciated that

  • March 30, 2025

    Verfied Review

    5 out of 5 patient rating

    I was so worried when my last practitioner and Dr left the office so I was a little nervous to see a new doctor. I was pleasantly surprised he was more than friendly, respectful acknowledge.

  • March 30, 2025

    Verfied Review

    5 out of 5 patient rating

    Great kind doctor

  • March 30, 2025

    Verfied Review

    5 out of 5 patient rating

    Kind, courteous, knowledgeable, listens to patient calls patient at home with treatment changes.

  • March 23, 2025

    Verfied Review

    5 out of 5 patient rating

    Very knowledgeable and thorough plus a very nice, considerate MD.