Biography

Bertha Dorina Vela, MD treats her patients the way she would want her family to be treated. She specializes in treating patients with a holistic point-of-view, addressing a variety of conditions instead of only one.

Dr. Vela received her medical degree from UAG (Universidad Autonoma de Guadalajara). She then completed a medical residency at Texas Tech University Health Sciences Center in El Paso. Her favorite part of her role today as a physician is interacting with her patients and getting to know their families. Since she was a young girl, she volunteered at organizations like the Mexican Red Cross. This inspired her to become a doctor because she enjoys helping people in underserved communities.

Dr. Vela is board-certified by the American Board of Family Medicine (ABFM). Born and raised in El Paso and CD Juarez, Dr. Vela now resides in El Paso, Texas. When she’s not busy with her patients, she loves spending time with her family, exercising, traveling and reading articles. She is happily married and has one daughter and two dogs.

Clinical interests

Arthritis
Behavioral health
Dementia
Depression
Diabetes
Family medicine
Geriatrics
High blood pressure
High cholesterol
Musculoskeletal conditions/joint injections
Preventive care
Thyroid disease
Women's health

Locations

Office Hours
Sunday Closed
Monday 8 a.m. to 5 p.m.
Tuesday 8 a.m. to 5 p.m.
Wednesday 8 a.m. to 5 p.m.
Thursday 8 a.m. to 5 p.m.
Friday 8 a.m. to 5 p.m.
Saturday 8 a.m. to 4 p.m.

Education and credentials

Board certifications
American Board of Family Medicine
Medical school
Univ Autonoma de Guadalajara (Facultad de Medicina)
Intern/residency
Texas Tech Univ Health Science Center @ El Paso

Accepted insurances

We accept many major health insurance plans. Insurance plans accepted vary by doctor and can change. Please call your clinic directly to confirm what insurances are accepted.
Clinician numbers for agent use only.
Aetna (6863837)
Amerigroup (12132276)
BCBS (8QE685)
HealthSpring (1942799762)
Humana (See payor website)
UnitedHealthcare (See payor website)
Wellcare (1942799762)

Patient Reviews

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109 Results

  • March 22, 2026

    Verfied Review

    5 out of 5 patient rating

    She's a good doctor always takes care of any problems I have and always courteous.

  • January 16, 2026

    Verfied Review

    5 out of 5 patient rating

    Very attentive and explains all procedures in a concise easy to understand manner.

  • January 27, 2026

    Verfied Review

    5 out of 5 patient rating

    Patient and caring

  • February 10, 2026

    Verfied Review

    4.5 out of 5 patient rating

    Because she is the best doctor I've had in years and I'm hesitant to share. Other than that Dr. Vela would get a score of 11 on this question

  • February 13, 2026

    Verfied Review

    5 out of 5 patient rating

    Professional & caring

  • December 10, 2025

    Verfied Review

    5 out of 5 patient rating

    Very kind & caring!

  • November 18, 2025

    Verfied Review

    5 out of 5 patient rating

    She's my doctor and always takes care health needs

  • November 11, 2025

    Verfied Review

    5 out of 5 patient rating

    Very knowledgeable,caring and patient

  • November 28, 2025

    Verfied Review

    5 out of 5 patient rating

    Dr. Vela takes the time to listen and answers your questions. She doesn't rush you while your are in the exam room.

  • October 01, 2025

    Verfied Review

    5 out of 5 patient rating

    Very likely

  • October 24, 2025

    Verfied Review

    5 out of 5 patient rating

    Because she is so compassionate to her patients.

  • October 15, 2025

    Verfied Review

    5 out of 5 patient rating

    She's great.

  • September 18, 2025

    Verfied Review

    5 out of 5 patient rating

    I like her and the way she answered all my questions I highly recommend her.

  • September 04, 2025

    Verfied Review

    5 out of 5 patient rating

    She knows what she is doing. Very understanding person.

  • September 20, 2025

    Verfied Review

    5 out of 5 patient rating

    Concerned, knowledgeable and proficient

  • September 27, 2025

    Verfied Review

    4.5 out of 5 patient rating

    We are just becoming acquainted. A big adjustment since Dr Bornstein had been my PCP over 30 years.

  • August 09, 2025

    Verfied Review

    5 out of 5 patient rating

    x su eficiencia en revisarme

  • August 13, 2025

    Verfied Review

    5 out of 5 patient rating

    Very knowledgeable Takes her time to answer questions thoroughly Vey friendly and helpful.

  • August 28, 2025

    Verfied Review

    5 out of 5 patient rating

    I haven’t many visits with her but the few I have had are very satisfying. She always has my blood work ready to discuss results. Always kind and courageous.

  • August 16, 2025

    Verfied Review

    5 out of 5 patient rating

    Muy interesada en ayudarnos con nuestra salud

  • August 22, 2025

    Verfied Review

    5 out of 5 patient rating

    Dr. Vela displays a genuine personality, who smiles as soon as she greets you & that puts us at ease. She is knowledgeable & gives very good advice displaying a heartfelt interest in our health & well being !!

  • July 03, 2025

    Verfied Review

    5 out of 5 patient rating

    Super professional and very helpful 👏 👍. Knowledge and experience and helpful.

  • July 27, 2025

    Verfied Review

    4 out of 5 patient rating

    If I recommend her, she’ll have more patients and less time for existing patients!

  • July 28, 2025

    Verfied Review

    5 out of 5 patient rating

    Great with patients friendly easy to talk to

  • July 21, 2025

    Verfied Review

    5 out of 5 patient rating

    Dr. Vela pays attention with great detail to my medical care needs and always treats with much care and respect. I feel as though Dr. Vela truly cares about my health wellness.

  • July 26, 2025

    Verfied Review

    5 out of 5 patient rating

    She a very good dr listen to any problems I have and let's me know what is the best option for my health

  • July 30, 2025

    Verfied Review

    5 out of 5 patient rating

    She is very easy to communicate with and always listens !

  • June 02, 2025

    Verfied Review

    5 out of 5 patient rating

    She is doing a good job.

  • May 19, 2025

    Verfied Review

    5 out of 5 patient rating

    Dr Vela is very pleasant. She explains lab work. Takes personal interest in patient.

  • May 29, 2025

    Verfied Review

    5 out of 5 patient rating

    This was only my second visit with Dr. Vela but she has been very kind and friendly and talks about my needs and concerns.

  • May 01, 2025

    Verfied Review

    5 out of 5 patient rating

    I always recommend Dr Vela . I have a few friends who have her as their doctor. Jose Medrano PA is also very good and attentive

  • May 14, 2025

    Verfied Review

    5 out of 5 patient rating

    See my comments in the first explanation for WellMed in general.

  • May 17, 2025

    Verfied Review

    5 out of 5 patient rating

    She is very nice and listens to you.i see Bertha every time I go to well med. She is very respectful

  • May 10, 2025

    Verfied Review

    5 out of 5 patient rating

    I went for lab work on my last visit to welmed

  • May 13, 2025

    Verfied Review

    4 out of 5 patient rating

    Little follow up on previous medical issues that I discussed with her.

  • April 21, 2025

    Verfied Review

    5 out of 5 patient rating

    Muy satisfecha con su atencion a mi persona

  • April 01, 2025

    Verfied Review

    5 out of 5 patient rating

    Dr Vela is easy to talk to about my health needs, and provides me with medical advice to stay healthy.

  • April 18, 2025

    Verfied Review

    5 out of 5 patient rating

    Because Dr. Bertha Vela, she listens to everything that I tell her she helps me with whatever’s bothering me. I consider her a very good doctor very considerate and knows a lot about what I need to do to get better.

  • April 25, 2025

    Verfied Review

    5 out of 5 patient rating

    She is a very competent and friendly doctor, always greets me with a smile.

  • April 01, 2025

    Verfied Review

    5 out of 5 patient rating

    I am [omitted]. She is very patient in listening & discussing whatever I bring up with her about my situation and future events.

  • April 19, 2025

    Verfied Review

    5 out of 5 patient rating

    Knowledgeable, caring and nice

  • April 05, 2025

    Verfied Review

    5 out of 5 patient rating

    Very satisfied with my visit with her

  • April 10, 2025

    Verfied Review

    5 out of 5 patient rating

    Because she explains to me everything in my level which I can understand about my health.

  • April 04, 2025

    Verfied Review

    3 out of 5 patient rating

    Dr. Vela is a young doctor who doesn't seem to really understand the senior citizens. She does not show too much empathy.

  • January 29, 2025

    Verfied Review

    4.5 out of 5 patient rating

    Only had one visit. Not acquainted yet.

  • January 31, 2025

    Verfied Review

    5 out of 5 patient rating

    She is very attentive in the needs, issues of patients and takes care very promptly.

  • January 22, 2025

    Verfied Review

    5 out of 5 patient rating

    Dr Vela . Is very professional , attentive and supportive. She has a beautiful bedside manner. She listens to my concerns whether personal or medical. She is the best !!!

  • January 30, 2025

    Verfied Review

    5 out of 5 patient rating

    knowledgeable about me and my conditions

  • January 03, 2025

    Verfied Review

    2.5 out of 5 patient rating

    I would be glad to refer acquaintances to Dr Vela, but her clinic says she is not taking new patients. I specifically asked, because my wife would like to become a patient there also.

  • January 15, 2025

    Verfied Review

    5 out of 5 patient rating

    See 1st. Queston

  • January 22, 2025

    Verfied Review

    5 out of 5 patient rating

    She is a good doctor & listens to me about my concerns and answers my questions.

  • January 24, 2025

    Verfied Review

    5 out of 5 patient rating

    She is very thorough and takes time with me to listen for any feedback.

  • February 16, 2025

    Verfied Review

    5 out of 5 patient rating

    She is doing a good job

  • February 06, 2025

    Verfied Review

    5 out of 5 patient rating

    She is extremely kind and courteous. She is AN EXCELLENT LISTNER!

  • February 06, 2025

    Verfied Review

    5 out of 5 patient rating

    Dr. Vela is GREAT. A very knowledgeable and friendly person. It is easy to talk with her: she is a good listener. Dr. Vela will give you helpful, practical tips, even on small issues, ON THE SPOT. I am doing things differently now based upon the advice Dr. Vela shared with me. I TRUST Dr. Vela.

  • February 08, 2025

    Verfied Review

    3.5 out of 5 patient rating

    Dr. Vela appeared to be concerned with only my blood work and nothing else. I told her about a possible abdominal tear and she didn’t ask me about it. I had informed her about a fall (twice) and she didn’t ask me about it. It appeared that she was only concerned about the rise in my A1C.

  • December 31, 2024

    Verfied Review

    4.5 out of 5 patient rating

    Very nice and attentive

  • December 27, 2024

    Verfied Review

    5 out of 5 patient rating

    She is very patient and helpful

  • June 19, 2024

    Verfied Review

    4.5 out of 5 patient rating

    I usually don't give a perfect rating (as a 10) to any question. We like Dr Vela very much.

  • July 24, 2024

    Verfied Review

    5 out of 5 patient rating

    As a retired nurse, I use to work with an Internist. I like the fact that Dr. Vela respects my knowledge and expertise in patient/Doctor relationship. She works WITH me on my health concerns.

  • March 27, 2024

    Verfied Review

    5 out of 5 patient rating

    She listens to me and she goes out of her way to make sure I get the care that I need and she makes sure that she gets to the bottom of what’s wrong or sends me to the right doctor for the problem I’m having. I would never trade her for the world!!

  • July 31, 2024

    Verfied Review

    5 out of 5 patient rating

    Friendly, attentive and has reviewed my medical records prior to appointment.

  • July 24, 2024

    Verfied Review

    5 out of 5 patient rating

    She gives her undivided attention, explains reports and treatments thoroughly, is very knowledgeable and kind

  • March 27, 2024

    Verfied Review

    5 out of 5 patient rating

    She’s warm and caring. She listens! She’s very patient with my questions and I feel like I matter to her.

  • July 09, 2024

    Verfied Review

    5 out of 5 patient rating

    good treatment

  • October 22, 2024

    Verfied Review

    4 out of 5 patient rating

    I have an abdominal hernia that I had previously shown her. She didn’t ask me about it.

  • January 17, 2024

    Verfied Review

    5 out of 5 patient rating

    Attentive and responsive

  • February 19, 2024

    Verfied Review

    5 out of 5 patient rating

    She was very thorough and spent time listening to my concerns

  • October 13, 2024

    Verfied Review

    5 out of 5 patient rating

    I couldn't be any happier with Dr. Vela,she listened to me and she seemed to care about me.

  • May 15, 2024

    Verfied Review

    5 out of 5 patient rating

    Every time I had an appointment I saw Bertha except one time she is a great doctor

  • January 12, 2024

    Verfied Review

    5 out of 5 patient rating

    Su atencion y respuesta a mis preguntas que le hice

  • March 01, 2024

    Verfied Review

    5 out of 5 patient rating

    M gusto xq la escucha y le puedo aser preguntas y m contesta estoy contenta

  • August 23, 2024

    Verfied Review

    5 out of 5 patient rating

    Very professional

  • October 04, 2024

    Verfied Review

    5 out of 5 patient rating

    She is an amazing doctor and always has my health in her best interest!! She always stays on top of me and makes sure to keep me updated on tests!! I love her!!

  • January 24, 2024

    Verfied Review

    5 out of 5 patient rating

    She gives you the time you need she doesn't rush you out.

  • September 05, 2024

    Verfied Review

    4.5 out of 5 patient rating

    To Mr Castro she knows everything about me and I truely trust her with all my issues, she is the best doctor that I have ever had as a young doctor. That’s why Mr Castro chose her she listens and she understands my problems and she gets to the bottom of it from doing tests. I recommend her for all my friends and family members she’s the best in Wellmed and I totally trust her

  • July 24, 2024

    Verfied Review

    5 out of 5 patient rating

    Very knowledgeable

  • April 06, 2024

    Verfied Review

    4.5 out of 5 patient rating

    I’ve only seen her a few times so far she has been good.

  • February 19, 2024

    Verfied Review

    4 out of 5 patient rating

    In my January check-up, Dr. Vela twice declared that I was diabetic. As she continued her examination she never explained her comment by either telling me what I should do or meds to take. My A1C hasn’t changed in 6 months (pre-diabetic) and I feel fine.

  • November 20, 2024

    Verfied Review

    5 out of 5 patient rating

    Listens to my concerns

  • October 16, 2024

    Verfied Review

    5 out of 5 patient rating

    Dr. Vela listens and addresses my concerns. Dr. Vela provides exceptional medical care and she always makes me feel at ease to discuss my health concerns.

  • February 09, 2024

    Verfied Review

    5 out of 5 patient rating

    She's very professional and has a good demeanor.

  • September 05, 2024

    Verfied Review

    5 out of 5 patient rating

    Listens to you and found solutions for me. Very caring, patient

  • March 27, 2024

    Verfied Review

    5 out of 5 patient rating

    although I have only had one visit with her I was able to communicate with her easily, she answer my questions and explained my lab results

  • April 02, 2024

    Verfied Review

    5 out of 5 patient rating

    Her care, her knowledge, her ability.

  • April 12, 2024

    Verfied Review

    5 out of 5 patient rating

    She is kind and always appears to be concerned for my well-being. And of course very professional and knowledgeable..

  • June 11, 2024

    Verfied Review

    4.5 out of 5 patient rating

    Because this doctor is very dedicated in helping others like seniors and she is very knowledgeable, and what a great doctor she is. Mr [omitted] can really talk to her and she listens to what I have to say and I listen to her because she is my doctor and I respect her when she speaks and when I speak to her just to make sure she understands Mr [omitted]

  • January 03, 2024

    Verfied Review

    3.5 out of 5 patient rating

    Decent person

  • April 05, 2024

    Verfied Review

    5 out of 5 patient rating

    She listens to your concerns and addresses them. Friendliness. She makes sure you understand what to expect of any procedures that need to be performed or followed.

  • May 07, 2024

    Verfied Review

    5 out of 5 patient rating

    I like her in general.

  • January 24, 2024

    Verfied Review

    5 out of 5 patient rating

    Because she scores high on all the questions you've just asked. She is up on everything

  • October 15, 2024

    Verfied Review

    5 out of 5 patient rating

    She gental very thorough and asks questions and discusses illness to medication l hope she stays for a long long time. One of the best

  • September 28, 2024

    Verfied Review

    5 out of 5 patient rating

    Because Dr. Vela is the best doctor I've been to see in years. She is on top of everything and the ppl who work with her are excellent. They know their stuff

  • February 06, 2024

    Verfied Review

    5 out of 5 patient rating

    Dr. Vela is thorough and explained everything that I needed to be aware of and do, for me to stay healthy.

  • January 24, 2024

    Verfied Review

    5 out of 5 patient rating

    She was very friendly and through

  • May 23, 2024

    Verfied Review

    5 out of 5 patient rating

    Dr. Vela was very professional and thorough with me. I was very pleased with her and her attention to me.

  • July 13, 2024

    Verfied Review

    5 out of 5 patient rating

    SHE CONTINUES TO BE TRUTHFUL IN HER INTEREST IN TAKING CARE OF ME

  • January 16, 2024

    Verfied Review

    5 out of 5 patient rating

    Dr. Vela took the time to listen to me and to my husband as well. She explained everything to us in a way that we understand everything. She is friendly and caring. She gave us recommendations as to what to do or not do to improve our health.

  • May 15, 2024

    Verfied Review

    5 out of 5 patient rating

    Dr. Vela is an excellent physician

  • July 08, 2024

    Verfied Review

    5 out of 5 patient rating

    She is a caring and loving doctor!! She makes sure to keep me in the loop about my health!!

  • July 17, 2024

    Verfied Review

    4.5 out of 5 patient rating

    She seems very knowledgeable, explains things well, is friendly, laughs, tells me what I should be doing in a non-bossy way.

  • January 03, 2024

    Verfied Review

    5 out of 5 patient rating

    She is a caring and very loving and gets to the bottom of what’s wrong and sends you to the right doctor.

  • January 29, 2024

    Verfied Review

    4.5 out of 5 patient rating

    I see she was better qualified to be my doctor and with other patients in wellmed, she knew what I expected from a good doctor like Bertha D Vela MD and every time I see her I like to thank her myself. She is easy to talk to and I think doctor and patient should have a good conversation in talking to my concerns and I noticed she really listens to the patient

  • November 19, 2024

    Verfied Review

    5 out of 5 patient rating

    She is knowledgeable, friendly and caring.

  • May 03, 2024

    Verfied Review

    5 out of 5 patient rating

    She listens to my concerns and provides the proper care

  • July 09, 2024

    Verfied Review

    5 out of 5 patient rating

    Dr Bertha.Vela the best in town

  • May 15, 2024

    Verfied Review

    5 out of 5 patient rating

    She is Thorough. Pass attention to my concerns

  • May 22, 2024

    Verfied Review

    5 out of 5 patient rating

    Dr.Vela is very attentive, professional and familiar with my health needs

  • April 18, 2024

    Verfied Review

    5 out of 5 patient rating

    This was the first time to meet with her due to a change with prior Doctor leaving. I was very pleased with her care, time she spent with me. I felt she was very kind and thorough. Since she was my new provider I discussed some very emotional information about what I have gone through. She expressed a genuine care for my situation and life. I did not feel like she was rushing the visit at all but that she took time to get to know me.